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Overview

Commence On-Demand is a powerful web-based Customer Relationship Management (CRM) solution for managing client and sales related information. On-Demand provides a comprehensive suite of tightly integrated applications that manage ac-counts, contacts, marketing, sales, leads, opportunities and customer service. On-Demand is designed with you in mind. It is extremely intuitive and easy to use. This guide is designed to help you to become familiar with the On-Demand software. It provides an overview of the system and instructions for performing many of the most common operations. More detailed information may be found in the On-Demand online Help (available when running On-Demand).

System Requirements

Because On-Demand operates as a service over the internet, there are no hardware requirements, no software to install, and it is accessible to you 24 hours a day, 7 days a week, anywhere high speed internet access is available.

The Role of the Administrator

The System Administrator is responsible for managing and maintaining specific components of the On-Demand service such as data administration, user profiles, passwords, security rights and module settings. This Administrative Guide is designed to assist you with these tasks. Commence OnDemand User Help