From CommenceCRM-Help
Jump to: navigation, search

Since On Demand is a web-based service, you log in the same way as you would to other websites requiring a username and password.

Your Access URL

You will access On Demand using a web address provided to you by your Commence sales representative or your organization’s system administrator.

Note: To facilitate future access to On Demand, use your browser’s normal procedure to create a “Favorite” or “Bookmark” for the site.

Your Username and Password

Your system administrator will provide you with your username and initial password. It is strongly suggested that you change your initial password the first time you log on, and at least monthly thereafter. Your personal profile and passwords can be managed by selecting Preferences located in the Quick Links section on the left side of the screen.

Logging Onto On Demand

1. Follow your normal procedure to access the Internet via your web browser.

2. Go to the web address provided for On Demand access.

3. Enter your login name and password. If this is the first time you have logged in, you will need to read the “Services and License Agreement” which appears on your screen.

  • If you have read the statement and are in agreement with it, place a checkmark in the box provided.
  • If you have read the statement and do not agree with it, you will not be able to use Commence On Demand.

4. Click the “I Agree” button if this is your first use of On Demand

5. Click the “Login” button.

ScreenHunter 01 Sep. 27 14.46.jpg


These steps will take you to the On-Demand Digital Dash-board. This is your “Home Page” when using the software. Your Digital Dashboard is customizable and as such will appear simi-lar, but not necessarily identical to the screen shown at the be-ginning of the next chapter. Procedures for customizing the dashboard can be found in Section 3.

Commence OnDemand User Help