From CommenceCRM-Help
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::::::::'''''Step-by-Step''''' | ::::::::'''''Step-by-Step''''' | ||
| − | [[File:image108.gif|left]] | + | ::::[[File:image108.gif|left]] |
| − | ::::::::1. Go to the Email module screen by clicking on the Email module tab. | + | ::::::::::1. Go to the Email module screen by clicking on the Email module tab. |
::::::::2. Click on a folder in the email module actions panel (such as “Inbox”) to view a list of emails in that fold-er. | ::::::::2. Click on a folder in the email module actions panel (such as “Inbox”) to view a list of emails in that fold-er. | ||
Revision as of 16:55, 15 September 2012
While viewing the contents of an email folder, you may open an email by clicking it.
Note: The “Open” and “Closed” envelope icons will indicate which emails have been read (open) and which have not been read (closed).
- Step-by-Step
- 1. Go to the Email module screen by clicking on the Email module tab.
- 2. Click on a folder in the email module actions panel (such as “Inbox”) to view a list of emails in that fold-er.
- 3. If desired, review the envelope icons to see which emails have been read (open envelope) and which have not been read (closed envelope).
- 4. To read a specific email, click on that email in the list and the email contents will appear in a dialog on your screen.