From CommenceCRM-Help
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While viewing the contents of an email folder, you may open an email by clicking it. | While viewing the contents of an email folder, you may open an email by clicking it. | ||
− | {|'''''Note:''''' The “Open” and “Closed” envelope icons will indicate which emails have been read (open) and which have not been read (closed). | + | {|class="wikitable" |
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+ | |'''''Note:''''' The “Open” and “Closed” envelope icons will indicate which emails have been read (open) and which have not been read (closed). | ||
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::::::::1. Go to the Email module screen by clicking on the Email module tab. | ::::::::1. Go to the Email module screen by clicking on the Email module tab. | ||
Latest revision as of 17:35, 25 September 2012
While viewing the contents of an email folder, you may open an email by clicking it.
Note: The “Open” and “Closed” envelope icons will indicate which emails have been read (open) and which have not been read (closed). |
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- 1. Go to the Email module screen by clicking on the Email module tab.
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- 2. Click on a folder in the email module actions panel (such as “Inbox”) to view a list of emails in that fold-er.
- 3. If desired, review the envelope icons to see which emails have been read (open envelope) and which have not been read (closed envelope).
- 4. To read a specific email, click on that email in the list and the email contents will appear in a dialog on your screen.