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= Welcome to Commence On Demand =
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= Welcome to Commence =
Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
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Commence is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
  
== About CRM Help ==
 
This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
 
 
  See '''[[CRM_Help:About|what's new in Commence CRM]]''' for release notes and links to additional CRM Resources.  
 
  See '''[[CRM_Help:About|what's new in Commence CRM]]''' for release notes and links to additional CRM Resources.  
  
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== Help for CRM Administrators ==
 
== Help for CRM Administrators ==
Commence On-Demand is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence On Demand, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
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Commence is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
  
* [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence OnDemand Admin Guide]
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* [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence Admin Guide]
 
These topics describe the tasks performed by the system administrator such as creating user profiles, data security rights, customizing fields for each module, and importing data.
 
These topics describe the tasks performed by the system administrator such as creating user profiles, data security rights, customizing fields for each module, and importing data.
  
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An intuitive set of ready to use applications automates many aspects of your business from sales to customer service. To quickly begin using your CRM, reference the '''[[Getting Started]]''' and '''[[CRM_Dashboard|CRM Dashboard]]''' sections.
 
An intuitive set of ready to use applications automates many aspects of your business from sales to customer service. To quickly begin using your CRM, reference the '''[[Getting Started]]''' and '''[[CRM_Dashboard|CRM Dashboard]]''' sections.
  
* [http://staging1.commenceonline.com/mediawiki/index.php/Commence OnDemand User Help]
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* [http://staging1.commenceonline.com/mediawiki/index.php/Commence User Help]
 
These topics are designed for the end user.  They provide an overview of the CRM system and instructions for performing many of the most common operations.
 
These topics are designed for the end user.  They provide an overview of the CRM system and instructions for performing many of the most common operations.

Latest revision as of 19:29, 18 March 2021

Welcome to Commence[edit]

Commence is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.

See what's new in Commence CRM for release notes and links to additional CRM Resources. 

Browse the guides below to learn about all the features in your Commence CRM solution.

Help for CRM Administrators[edit]

Commence is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence, follow the steps in the Getting Started and Updating your Company Profile sections.

These topics describe the tasks performed by the system administrator such as creating user profiles, data security rights, customizing fields for each module, and importing data.


Help for CRM Users[edit]

An intuitive set of ready to use applications automates many aspects of your business from sales to customer service. To quickly begin using your CRM, reference the Getting Started and CRM Dashboard sections.

These topics are designed for the end user. They provide an overview of the CRM system and instructions for performing many of the most common operations.