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(Created page with " Your Ticket analytical charts may be viewed as part of the de-fault opening screen for the Support module, or by selecting “Analytics” from the Support Module Activity pa...")
 
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Your Ticket analytical charts may be viewed as part of the de-fault opening screen for the Support module, or by selecting “Analytics” from the Support Module Activity panel.
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Add a new Ticket by clicking on the “New” button on the Sup-port screen and filling in information on the dialog, which ap-pears.
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Step-by-Step
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1. From the Support screen, click on the “New” button.  The “New Ticket” dialog will appear.
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2. Fill in information on the “New Ticket” dialog
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3. Click on the “Save and Close” button to add this item.

Revision as of 10:19, 14 September 2012

Add a new Ticket by clicking on the “New” button on the Sup-port screen and filling in information on the dialog, which ap-pears.


Step-by-Step

1. From the Support screen, click on the “New” button. The “New Ticket” dialog will appear.

2. Fill in information on the “New Ticket” dialog

3. Click on the “Save and Close” button to add this item.