Introduction

Overview

• Commence On-Demand is a powerful web-based Customer Relationship Management (CRM) solution for managing client and sales related information. On-Demand provides a comprehensive suite of tightly integrated applications that manage ac-counts, contacts, marketing, sales, leads, opportunities and customer service.

• On-Demand is designed with you in mind. It is extremely intuitive and easy to use.

• This guide is designed to help you to become familiar with the On-Demand software. It provides an overview of the system and instructions for performing many of the most common operations. More detailed information may be found in the On-Demand online Help (available when running On-Demand).