Email/HowtoReadEmail

From Commence CRM-Help

Revision as of 16:47, 15 September 2012 by Technowrites (talk | contribs)

While viewing the contents of an email folder, you may open an email by clicking it. Note: The “Open” and “Closed” envelope icons will indicate which emails have been read (open) and which have not been read (closed).


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Step-by-Step
1. Go to the Email module screen by clicking on the Email module tab.
2. Click on a folder in the email module actions panel (such as “Inbox”) to view a list of emails in that fold-er.
3. If desired, review the envelope icons to see which emails have been read (open envelope) and which have not been read (closed envelope).
4. To read a specific email, click on that email in the list and the email contents will appear in a dialog on your screen.