Introduction
From Commence CRM-Help
Overview
Commence On-Demand is a powerful web-based Customer Relationship Management (CRM) solution for managing client and sales related information. On-Demand provides a comprehensive suite of tightly integrated applications that manage ac-counts, contacts, marketing, sales, leads, opportunities and customer service.
On-Demand is designed with you in mind. It is extremely intuitive and easy to use.
This guide is designed to help you to become familiar with the On-Demand software. It provides an overview of the system and instructions for performing many of the most common operations. More detailed information may be found in the On-Demand online Help (available when running On-Demand).
System Requirements
Because On-Demand operates as a service over the internet, there are no hardware requirements, no software to install, and it is accessible to you 24 hours a day, 7 days a week, anywhere high speed internet access is available.
| Internet Access: | Broadband (DSL, Cable, T1, Broadband Wireless, etc.) |
| Internet Browser: |
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The Role of the Administrator
The System Administrator is responsible for managing and maintaining specific components of the On-Demand service such as data administration, user profiles, passwords, security rights and module settings. This Administrative Guide is designed to assist you with these tasks.