Introduction

Overview

Commence On-Demand is a powerful web-based Customer Relationship Management (CRM) solution for managing client and sales related information. On-Demand provides a comprehensive suite of tightly integrated applications that manage ac-counts, contacts, marketing, sales, leads, opportunities and customer service. On-Demand is designed with you in mind. It is extremely intuitive and easy to use. This guide is designed to help you to become familiar with the On-Demand software. It provides an overview of the system and instructions for performing many of the most common operations. More detailed information may be found in the On-Demand online Help (available when running On-Demand).

System Requirements

Because On-Demand operates as a service over the internet, there are no hardware requirements, no software to install, and it is accessible to you 24 hours a day, 7 days a week, anywhere high speed internet access is available.

Internet Access: Broadband (DSL, Cable, T1, Broadband Wireless, etc.)

Internet Browser: Internet Explorer 6.0 or higher

Netscape 7.1 or higher

Firefox 1.6 or higher