Commence CRM Help
From Commence CRM-Help
Contents
Welcome to Commence On Demand
Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
What's New
Before year end we will be introducing an enhanced version of the Commence CRM solution (V5.1.36). Learn about the new features in the Release Notes.
Commence On Demand Administration Guide
These topics describe the tasks performed by the system administrator such as data administration, user profiles creation, security rights definition and module settings.
To quickly configure your instance of On Demand, follow the steps in the Getting Started and Updating your Company Profile sections.
Commence On Demand User Help
These topics are designed for the end user. They provide an overview of the system and instructions for performing many of the most common operations.
To quickly begin using your instance of Commence On Demand, reference the Getting Started and Digital Dashboard sections.