Difference between revisions of "Email/HowtoComposeandSendanEmailMessage"

From Commence CRM-Help

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Revision as of 17:12, 15 September 2012

Click on the “Compose” button to open the On-Demand “Com-pose Email” dialog. Fill in the fields representing the email ad-dress this message is to be sent to, the Subject of the message, and the actual message body. Then, click the “Send” button to send the message.

To: The primary recipient(s) of this message.

Cc: The secondary recipient(s) of this mes-sage. (Carbon Copy)

Bcc: Message recipients, which will not be vis-ible to other recipients. (Blind Carbon Copy)




Step-by-Step
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1. Click on the “Compose” button either from the Email module, or on the Email summary on the Digital Dashboard. The “Compose Email” dialog will ap-pear.

2. Place one or more recipient email addresses in the “To” field

3. If desired, place one or more recipient email ad-dresses in the “Cc” and/or “Bcc” fields.

4. Enter a subject for this email in the “Subject” field.

5. Immediately below the address and subject fields you will find a group of buttons. These buttons may be used to format your email message in the same manner as similar buttons are used in a word pro-cessing program. 6. Below the formatting buttons is a large empty field where you may enter your email message.

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7. When the message is complete, click on the “Send” button to send the message to its recipient(s).