Difference between revisions of "Introduction"

From Commence CRM-Help

Line 22: Line 22:
 
*Firefox 1.6 or higher
 
*Firefox 1.6 or higher
 
|}
 
|}
 +
 +
 +
== The Role of the Administrator ==
 +
 +
The System Administrator is responsible for managing and maintaining specific components of the On-Demand service such as data administration, user profiles, passwords, security rights and module settings.  This Administrative Guide is designed to assist you with these tasks.
  
 
[[Commence OnDemand User Help]]
 
[[Commence OnDemand User Help]]

Revision as of 09:15, 17 September 2012

Overview

Commence On-Demand is a powerful web-based Customer Relationship Management (CRM) solution for managing client and sales related information. On-Demand provides a comprehensive suite of tightly integrated applications that manage ac-counts, contacts, marketing, sales, leads, opportunities and customer service.

On-Demand is designed with you in mind. It is extremely intuitive and easy to use.

This guide is designed to help you to become familiar with the On-Demand software. It provides an overview of the system and instructions for performing many of the most common operations. More detailed information may be found in the On-Demand online Help (available when running On-Demand).


System Requirements

Because On-Demand operates as a service over the internet, there are no hardware requirements, no software to install, and it is accessible to you 24 hours a day, 7 days a week, anywhere high speed internet access is available.

Internet Access: Broadband (DSL, Cable, T1, Broadband Wireless, etc.)
Internet Browser:
  • Internet Explorer 6.0 or higher
  • Netscape 7.1 or higher
  • Firefox 1.6 or higher


The Role of the Administrator

The System Administrator is responsible for managing and maintaining specific components of the On-Demand service such as data administration, user profiles, passwords, security rights and module settings. This Administrative Guide is designed to assist you with these tasks.

Commence OnDemand User Help