Email/HowtoRespondtoaReceivedMessage
From Commence CRM-Help
While reading an email message you may wish to respond to the sender. Simply click on the “Reply” button. A normal “Com-pose Email” dialog will appear. However, this dialog already has the “To”, “From” and “Subject” fields filled in. Also, as a refer-ence to the recipient, the current email is copied into the mes-sage field. Simply compose your reply in the same manner as normal, then click on the “Send” button to send your reply.
- 1. To reply to an email you are reading, click on the “Reply” button.
- 2. Type your reply in the message area in the normal manner.
- 3. Click on the “Send” button to send your reply.